Does American Van Lines live up to its reputation: is the service quality worth the higher price?
I’m trying to figure out if the higher price with American Van Lines is actually worth it. I’m moving from Florida to Colorado soon, and my last long-distance move with another company was a total mess — stuff arrived late, a few boxes were crushed, and nobody would answer the phone. This time I really want things to go smoothly, but I keep hearing mixed opinions. If anyone here tried them personally, did the service quality really match the cost?
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I used them last year for a cross-state move, and honestly the experience was pretty steady overall. They weren’t the cheapest option I got quotes from, but the crew felt more organized than the movers I’d used before. I remember checking an American Van Lines review beforehand and some of the things mentioned there matched what I saw in real life — mostly that they’re consistent and handle the packing well. My delivery wasn’t delayed, and nothing showed up damaged, which was a first for me. If your priority is avoiding the chaos you described, the extra cost might actually be worth it.