Missing Rollover Contribution Credit
I initiated a standard 401k rollover into an IRA account two weeks ago, and my old provider confirms the funds were successfully wired over. However, my new retirement dashboard is still showing a zero balance, and I'm losing out on market movements while the cash sits in limbo. The generic help desk line has a two-hour wait time today, and I really need to talk to a investment specialist.
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I had a minor panic attack when my old corporate pension transfer vanished into a holding account for ten business days without showing up online. I skipped the regular customer service queue entirely by digging up the corporate Transamerica phone number from a financial forum. Calling that specific administrative desk got me straight to an account coordinator who located the floating wire transfer and credited it to my portfolio immediately.